One Time Pin (OTP)
This year (2020), January we introduced a security feature called One Time Pin, this pin helps both the driver and the rider. Once the driver accepts the ride, the rider receives an OTP that he/she will use to start the ride once the driver arrives. This helps the rider not to enter into the wrong vehicle, it also help the rider not to be wrongly charged by scrupulous drivers who may start the ride before there arrive to them. On the driver’s side it helps the driver not to pick up the wrong clients. This has proved to be a game changer in the industry and others has started to follow suit.