Back

Privacy Policy

This Privacy Policy is specifically adapted for users in South Africa to ensure compliance with the Protection of Personal Information Act 2013 (POPIA 2013). This statement is issued by the Cab Links Pty Ltd, (referred to as "Cab Links Pty Ltd," “Cablinks” "we," "us," or "our").

Last updated: 08 April 2026.

Our Privacy Commitment

Cab Links Pty Ltd prioritizes the privacy of its customers and visitors all the times.

Our goal is to clearly outline what information we collect, how it is used, and what we will never do with it. While this policy is comprehensive to cover all legal requirements, we aim to use direct and simple language.

Our core principles include:

  • Minimal data collection: We only request the information strictly necessary for business operations or specific transactions.
  • Transparency: We inform customers about the data we hold and provide options to opt out of certain engagements.
  • Monetization: Your personal information will not be used on adverts to generate revenue. This eliminates the conflict of interest between protecting user privacy and monetizing personal data.

Scope of Policy

This policy applies to all Cab Links Pty Ltd websites linking to it, as well as Cab Links Pty Ltd products, mobile applications, and applications listed on Cab Links Pty Ltd’s marketplace or third-party platforms. The policy is organized in such a way that you would understand what information Cab Links Pty Ltd collects as a responsible party (e.g., website visitors and account holders), how that information is processed on your behalf (e.g., service data you entrust to us) including security and policy updates.

1. Information we collect

We only collect information for legitimate legal purposes. This data comes from three sources: information you provide, data collected automatically, and information from third parties..

A. Information you provide us

  • Account signup: Name(s), contact numbers, email, address, company details, country, username (usual your email), and password are required. Optional details include photos, religion, marital status.
  • Forms & events: Information submitted via newsletter subscriptions, event registrations (webinars/seminars), whitepaper downloads, surveys, or support requests.
  • Payments: For purchases, we collect billing details and payment info. We store cardholder names, expiry dates, and the last four digits of the card, but never the full credit card number.
  • Testimonials: With your prior approval, we may post testimonials containing your name and personal details.
  • Interactions: We may record and analyze emails, calls, and chats with our team to improve our service.

B. Automatically Collected Information

  • Device & browser data: We log IP addresses, browser types, language settings, access times, operating systems, and mobile network details to understand website traffic.
  • Cookies & tracking: We use cookies and similar technologies (tags, beacons) to identify users, track navigation, and assess campaign effectiveness. We prioritize first-party cookies and avoid intrusive third-party tracking.
  • App logs: We use internal analytics to track how you use our products (clicks, frequency, errors) to improve functionality.

C. Third-Party Information

  • Federated signups: Logging in via Google, Microsoft, or LinkedIn shares your name and email with us.
  • Referrals: If someone refers you, we may receive your contact details.
  • Partners & reviews: We may receive info from reselling partners, event organizers, or product review sites.
  • Social media: Publicly available feedback or profile info from sites like Facebook or X (Twitter) may be collected to better understand user reactions.

2. How we use this information

Beyond the specific uses above, we use data to:

  • Communicate regarding updates, security alerts, and administrative notices.
  • Inform you of new products, promotions, and upcoming events.
  • Maintain your account and provide hosting/backup services.
  • Detect and prevent fraud, spam, or illegal activities.
  • Analyze marketing trends and improve user engagement.

3. Legal Grounds for Processing

For individuals in South Africa, we process data based on:

  1. Contractual necessity.
  2. Legitimate interests (of Cab Links Pty Ltd or a third party) as permitted by POPIA.
  3. Consent.
  4. Legal Obligations.

You may withdraw consent at any time, though this does not affect prior processing.

4. Your rights

Under POPIA, you have the right to:

  • Access: Confirm if we process your data and obtain a copy of it.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request deletion when data is no longer necessary.
  • Restriction: Limit how we use your data in specific scenarios.
  • Portability: Receive your data in a machine-readable format.
  • Objection: Object to data use for purposes like direct marketing.
  • Complain: Contact the Information Regulator regarding our data practices.

How your information is processed as Service Data

1. Handling your data

"Service Data" refers to information you entrust to Cab Links Pty Ltd through our services or support requests, including data regarding your own customers or employees. You own your service data. We provide tools to access, export, or delete this data.

2. How service data is used

We process this data only based on your instructions. For example, using customer names to generate invoices or email addresses to send marketing campaigns, or employee details to generate pay slips and statutory returns.

3. Sharing & Access

  • Sub-processors: We may engage other Cab Links Pty Ltd entities or third-party sub-processors to provide technical support.
  • Cab Links Pty Ltd personnel: Access is limited to specific employees on a need-to-know basis (e.g., for resolving technical errors) and is strictly managed.
  • Third-party integrations: If you enable third-party tools within Cab Links Pty Ltd, those providers may access your data.

4. Retention

We keep service data as long as your account is active. Upon account termination, data is deleted from our active databases.

General Information

1. Information Officer

We have appointed an Information Officer to oversee POPIA compliance. In case you need to reach them, email info@cablinks.org with a subject heading “POPIA” and a dedicated officer will be in touch with you.

2. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children for our own purposes. If you use Cab Links Pty Ltd to process children's data, you are responsible for legal compliance.

3. Automation & AI

With AI at our doorsteps, we use it and machine learning to improve productivity. We only use anonymized data crops to improve algorithms or organization-specific data to build models for your use.

4. International Transfers

By using Cab Links Pty Ltd, you acknowledge that data may be transferred to and stored in countries that may be not your primary residence. These transfers are protected by group company agreements that enforce POPIA-level standards and security.

5. Legal & Business Disclosures

  • Compliance: We may disclose data if required by law or government request.
  • Safety: We may share info to prevent fraud, spam, or illegal activities.
  • Transfers: If Cab Links Pty Ltd is acquired or merged, the new entity must honor these privacy commitments.

6. Changes to This Policy

We will notify you of significant changes via email or service announcements at least 30 days in advance. Continued use after changes take effect constitutes agreement to the new terms.